Category Archive: Management

Apr 19

Focusing on Strengths

Strengths

Great Leaders Focus on Strengths Research conducted by Jack Zenger and Joe Folkman indicates there are five clusters of strengths that should be developed in order to be perceived as a great leader. In our Effective Utility Management workshops, our participants conduct a Strengths & Weaknesses Assessment  and are encouraged to focus on developing their …

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Apr 05

How to Establish New Habits

habit

Change your habits and you can change your life. This is a strong statement, but it’s true.  The Habit poem is a great reminder of this truth.  I’ve seen it in my own life and I’ve seen it in many of the individuals I’ve had the privilege of working with over the years.  Aristotle said …

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Dec 16

Knowledge Management History: Part One

This week and next we’ll cover a very brief history of Knowledge Management. The modernly accepted concept of capturing and storing knowledge for workplace development can be traced back to the 1970s, and has been refined over the last few decades. In order for knowledge to be powerful, it must first be captured, implemented and …

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Dec 09

The Power of Knowledge

Knowledge isn’t power until it is applied. -Dale Carnegie What is Knowledge? The word knowledge is often confused for information or data. The dictionary defines knowledge as: Fact or condition of knowing something with familiarity gained through experience or association. Knowledge management, however, is a program or system designed to create, capture, share and leverage …

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Dec 02

Knowledge Management Series

14107361-Business-word-cloud-for-business-concept-Knowledge-Management-Stock-Photo

Today we begin a series of blog posts centered on Knowledge Management. Today’s culture and workplace thrive on knowledge. The old adage says, “Knowledge is power.” But knowledge can only be translated into power if it is organized and applied.  At American Water College, we believe that “applied knowledge is power.”   Organizations that allow …

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Nov 20

A Week of Thankfulness

thanks

We have many reasons to be thankful, and the public works department is one of the main reasons. From the collection and treatment of wastewater to the collection and treatment and distribution of drinking water, whether groundwater or surface water, at American Water College we are thankful for our public works employees.   This is …

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Nov 18

Changing Management Training

Training and Development on the Mechanism of Metal Gears.

‘Tis the season…for training! American Water College is pleased to present regional management classroom training in Sonoma County, California, this week!   Much like the inner gears of a machine, the relationship between management and operations are a closely-knit relationship that requires both sides working in sync. When managers and leaders in the organization have …

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Nov 09

Management Training Online!

skills knowledge development

Happy Monday! Last week we focused mainly on our classroom management training events, but did you know that we also offer management training online? We offer three online management training modules for you to complete in your own timeframe and at your own pace! The topics covered in the online training harmonize well with our …

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Nov 06

Leadership and Communication

Effective Communication

Every good leader must possess good communication skills. In order to maintain a good work environment, it is crucial that those in leadership learn and practice good communication habits. Our Leadership Training Program provides tools for communicating effectively with different personality types, diffusing emotional issues and highly-charged conversational topics, and communicating in a way that …

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Nov 04

Managing Change and Conflict

The Leadership Training Program for this week is in full swing! Today is day two of class, and students are being given numerous opportunities to practice the leadership principles presented. We believe that group activities and open forum discussions are an essential part of the learning process that help to reinforce the topics covered and …

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