Tag Archive: Management

Apr 19

Focusing on Strengths


Great Leaders Focus on Strengths Research conducted by Jack Zenger and Joe Folkman indicates there are five clusters of strengths that should be developed in order to be perceived as a great leader. In our Effective Utility Management workshops, our participants conduct a Strengths & Weaknesses Assessment  and are encouraged to focus on developing their …

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Apr 05

How to Establish New Habits


Change your habits and you can change your life. This is a strong statement, but it’s true.  The Habit poem is a great reminder of this truth.  I’ve seen it in my own life and I’ve seen it in many of the individuals I’ve had the privilege of working with over the years.  Aristotle said …

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Dec 09

The Power of Knowledge

Knowledge isn’t power until it is applied. -Dale Carnegie What is Knowledge? The word knowledge is often confused for information or data. The dictionary defines knowledge as: Fact or condition of knowing something with familiarity gained through experience or association. Knowledge management, however, is a program or system designed to create, capture, share and leverage …

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Dec 02

Knowledge Management Series


Today we begin a series of blog posts centered on Knowledge Management. Today’s culture and workplace thrive on knowledge. The old adage says, “Knowledge is power.” But knowledge can only be translated into power if it is organized and applied.  At American Water College, we believe that “applied knowledge is power.”   Organizations that allow …

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Nov 18

Changing Management Training

Training and Development on the Mechanism of Metal Gears.

‘Tis the season…for training! American Water College is pleased to present regional management classroom training in Sonoma County, California, this week!   Much like the inner gears of a machine, the relationship between management and operations are a closely-knit relationship that requires both sides working in sync. When managers and leaders in the organization have …

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Nov 06

Leadership and Communication

Effective Communication

Every good leader must possess good communication skills. In order to maintain a good work environment, it is crucial that those in leadership learn and practice good communication habits. Our Leadership Training Program provides tools for communicating effectively with different personality types, diffusing emotional issues and highly-charged conversational topics, and communicating in a way that …

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Nov 02

Leadership Training This Week

Are leaders made or born? Can leadership qualities be learned and developed? We believe so! American Water College is proud to partner with the Public Utilities and Waterworks Management Institute to present leadership training for Water and Wastewater Utility professionals. This week’s training is hosted by the Calaveras County Water District in beautiful northern California …

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Mar 18

Reasons New Managers and Supervisors Fail: Lack of Change Management Skills


There is one thing that’s certain in this digital age we live in – change happens at a very rapid pace.  The manager who is not able to lead through the ever-changing work environment will not be effective and will lose the respect of their subordinates and superiors.  Whether it’s the changing workforce, the increased …

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Mar 17

Reasons New Managers and Supervisors Fail: Lack of Team-Building Skills

management teamwork

We’ve looked at three reasons new managers and supervisors fail in their leadership positions. Lack of training, lack of leadership skills and inability to resolve conflict in the workplace will severely hinder a new manager in their role. Today we’ll be looking at the fourth reason a new manager or supervisor would fail: lack of …

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Mar 13

Reasons New Managers and Supervisors Fail: Lack of Conflict Resolution Skills

conflict wordart

The third reason that newly promoted managers and supervisors fail is because they lack the ability to resolve conflict or the ability to help others resolve conflict. It doesn’t matter where you work, if there is more than one employee, there will be conflict. It is only a matter of time until differing opinions of how …

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